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Accessibility

The Castle consists of two buildings: the Castle Keep and Black Gate. While the Black Gate is fully accessible, the Castle Keep has many steep stairs and uneven surfaces. Those who suffer from claustrophobia, vertigo or a nervous disposition are advised to speak with a member of staff in our Black Gate reception before climbing the stairs.

Dogs, with the exception of guide dogs, are not permitted entry. Buggies can be parked in the reception of the Black Gate, however taking these into the Castle Keep is not advised.

Wheelchair users:

The Castle Keep is a Scheduled Ancient Monument with several upper storeys which are not accessible to disabled visitors. The Black Gate, however, has been fitted with ramps and an external lift. This allows access to the upper-levels of the building, including the reception, where you can purchase tickets, and an exhibition space. The building also has an adapted accessible toilet on its first floor.

While the Keep offers limited access, a video tour of the Castle is available on the ground floor. Concessionary ticket prices are available for disabled visitors who may not be able to experience the Castle in its entirity.